Technology Leader | Business Alignment & Systems Architecture

Strategic technology leader and architect, building teams and capabilities to be responsive in a changing business landscape. Leading teams through business pivots and transformation, with humanity and integrity. Guiding engineering architecture, solutions, process, and practice with established technical acumen. Stewarding the definition and evolution of technology products. Curating values-based culture by example, through communication and transparency.

Areas of Expertise

  • Business analysis & product ownership

  • Web and back-end development

  • Database and data warehouse technology and patterns

  • Agile practices and teams

  • Product development and sales

  • Distributed systems architecture

  • System resilience and observability

  • Infrastructure & information security

  • Vendor selection and management

Highlighted Accomplishments

  • Led IT team at Health Payment Systems to deliver business-pivoting change to a massive legacy system on a highly compressed timeline. Spent less than $2M on execution to enable new revenue models with a total addressable market of more than $400B.

  • Designed a profitable project services delivery model for SafeNet Consulting that secured multi-year engagements worth more than $2M in revenue. Developed sales collateral, price and cost models, team composition models, and did active sales engineering.

  • Built an extensible product UI platform for Johnson Controls, enabling development of IoT products from smart thermostats to cloud-connected environment systems with total annual sales of more than $10M.

  • Rebuilt Health Payment Systems engineering team from a 2-person skeleton crew to a cross-functional team of 11 full-time employees and contractors delivering for both growth and efficiency.

Professional Experience

Health Payment Systems, Milwaukee, WI (2019—Present)
Director, IT and Engineering (2022—Present)
Manager, IT and Engineering (2021—2022)
Translate business goals into IT and engineering strategy. Manage budget and execution of strategic and operational projects. Set vision and direction for software engineering and architecture. Manage infrastructure, infosec, and software vendor selection. Analyze business processes and requirements to curate engineering backlog. Serve as information security officer for security committee and incident response.

  • Rebuilt engineering team after a period of staff contraction, building capabilities for maintenance of existing business and for rapidly pivoting custom operational software to support new business models and new integration partners.

  • Led infrastructure team through unplanned leadership change and contingency planning for staffing gaps.

  • Defined roadmap to SOC 2 validation including budget and vendor selection.

  • Managed projects and teams for strategic software projects to add new business capabilities, successfully under high pressure for on-time delivery.

  • Led engineering team through major team size transitions due to onboarding and roll-off of contractors.

  • Re-oriented IT strategy in response to multiple business pivots.

Enterprise Architect (2019—2021)
Manage budget and execution of strategic and operational projects. Set vision and direction for software engineering and architecture. Manage infrastructure, infosec, and software vendor selection. Analyze business processes and requirements to curate engineering backlog. Serve as information security officer for security committee and incident response.

  • Rebuilt engineering team after a period of staff contraction, building capabilities for maintenance of existing business and for rapidly pivoting custom operational software to support new business models and new integration partners.

  • Managed projects and teams for strategic software projects to add new business capabilities, successfully under high pressure for on-time delivery.

  • Led engineering team through major team size transitions due to onboarding and roll-off of contractors.

SafeNet Consulting, Milwaukee, WI (2016—2019)
Project Services Manager (2018–2019)
Manage project-oriented contract software development practice, through the sale and delivery lifecycle and across multiple delivery teams and projects.

  • Developed a profitable service model for managed project delivery including sales messaging, pricing and cost, team composition, and process models.

  • Built a new team of developers and project managers with skills to support the new model.

  • Developed new client and project profiles and sales collateral.

  • Managed resourcing and execution of cross-functional software development projects.

  • Ensured profitable operation and client satisfaction throughout project execution.

Senior Solutions Architect, Consulting Manager (2016—2018)
Led development and architecture of a configurable UI platform for a family of commercial IoT products for Johnson Controls. Coached product teams in design and quality. Screened technical job candidates. Managed performance and growth of field consultants.

  • Reduced the cost of creation and maintenance of new products in the family by refactoring common product functionality into an extensible product-creation framework.

  • Led product development teams in migrating their products to the product platform.

  • Designed reusable cloud clients and inter-process communication architecture consumed by all products.

  • Interviewed technical job candidates for both SafeNet and Johnson Controls.

Edgenet, Waukesha, WI (2015—2016)
Senior Software Architect
Design and develop core software products and architecture to improve distributed system stability.

  • Established patterns and shared components to improve code quality, speed, and consistency.

  • Selected and advocated for processes, tools, and automation improvements to enhance predictability, repeatability, and transparency across the entire software development lifecycle.

SafeNet Consulting, Milwaukee, WI (2014—2015)
Senior Software Consultant
Led development of web UI for a smart building efficiency product for Johnson Controls.

  • Reduced cost of ownership by reworking architecture for easy maintenance and additions.

  • Improved team’s delivery predictability with better feedback cycles and velocity measurements.

Additional Selected Experience

Software Architect (Red Arrow Labs, 2011—2014): Led development of contracted projects and proprietary project acceleration tools, stewarded architecture, mentored developers.

Product Development Manager (Security MicroImaging / Kiriworks, 2008—2011): Launched an enterprise software product for rapid desktop document capture.

Education

Bachelor of Science, Computer Engineering – MILWAUKEE SCHOOL OF ENGINEERING, Milwaukee, WI – 2004